Terms and Condition

Welcome to CEYLON LUMINOUS GEMS LTD. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply. If you do not agree to these terms, please do not use our website.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information

We strive to ensure that our product descriptions and images are accurate. However, we do not guarantee that the information is error-free or complete. The actual colors and appearances of gemstones may vary slightly due to different monitor settings and lighting conditions.

4. Pricing and Payment

All prices are listed in US Dollars and are subject to change without notice. We accept various payment methods as indicated on our website. Payment is processed securely through our payment gateway. You agree to provide accurate and complete payment information.

5. Order Processing

Orders are processed upon receipt of payment. We reserve the right to cancel or refuse any order for reasons including but not limited to product availability, errors in product information or pricing, or suspected fraud. If we cancel your order, we will notify you and issue a full refund if payment has already been made.

6. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times. We are not responsible for delays caused by customs processing or unforeseen events. Delivery times are estimates and may vary.

7. Returns and Exchanges

Our Returns and Exchanges Policy outlines the terms and conditions for returning or exchanging products. Please review it carefully. Certain items may be non-returnable or non-exchangeable due to their nature.

8. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of CEYLON LUMINOUS GEMS LTD and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, CEYLON LUMINOUS GEMS LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product or service in question.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Essex. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in Essex.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

CEYLON LUMINOUS GEMS LTD
Office 4131 , 58 Peregrine Road
Hainault
Ilford
Essex
United Kingdom
IG6 3SZ


jayawardhanasu@gmail.com
+94 76 662 4277

Thank you for visiting CEYLON LUMINOUS GEMS LTD. We appreciate your business and look forward to serving you.

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